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Repairer NETworks- Visit Our WEB Site
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About Us




History

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At Track Right we understand how inconvenient it is to have any vehicle off the road.   We have earned a reputation for consistent service.   The unusual and technical nature of our work, most often linked to safety related items, means we can undertake repair jobs not done by general dealers or mechanical repairers.

Track Right - VISION

To be the first thought in Mechanical Repairs by Treating People as People and Cars as Our Own.

Track Right staff treat each repair individually and will not return any job that would not be suitable for use in our own cars.

If there is any unforseen delay in the repair process, we will be in contact to let you know.   Many steering, suspension, brake and driveline components require specifically skilled personnel to carry out repairs, or require non stock specialised parts that manufacturers commonly do not carry in Melbourne, or possibly Australia.   When we become aware of such problems we will be in early contact to allow the repairer or owner to make alternate vehicle arrangements.

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The suspension and drive line repair side of the business has been established since 1995, and our 13 staff have acquired a wealth of experience in repairing all types of vehicles.

Our premises of over 10,000 Sq Ft under roof, comprises separate areas for engine and component jobs, 10 hoists, wheel aligning bay, extensive storage, computerised quoting and admin and ample parking.

We also have a secure, locked storage compound for all vehicles, with 24 hour active security.



Business Objectives - Quality Systems

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Since 1995 the Management and Staff at Track Right have constantly pursued our Vision 'To be the first thought in mechanical repairs by treating people as people and cars as our own'.


We believe in the ideal of constant improvement and are always looking at ways to improve our business.   We believe that if we can improve our business overall it will also benefit our customers.


It is our aim to develop and maintain good working relationships with customers, Panel Shops, Insurance Companies, Suppliers and all those who have been referred on to us for help.



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We have ISO9002 Quality System Accreditation and constantly review our system looking for improved operation methods.



Track Right
4 / 10 - 16 Stephen Road
Dandenong VIC 3175

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Phone: (03) 9794-0277
Fax: (03) 9794-9578

Track Right II
1/5 Commercial Drive
Dandenong South VIC 3175

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Phone: (03) 9706-5212
Fax: (03) 9706-5343




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